Wal-Mart Breaking News

BREAKING NEWS!

I finally received a call from Wal-Mart. I was told I have 2 options.

1. $9.00 discount and I wait and hope it actually arrives on 3/12.

2. Refund in 3 to 4 days but I have to actually go into the store when the original bike actually gets there and I must refuse the order at that time. So I need to drive way way out of my way to tell them I am refusing the order when the bike actually arrives. If not, I am charged for the bike.

The person I spoke with several times apologized for MY confusion on the online ordering process.

I told him that the system was not in the best interest of the customer but in the best interest of the accountants wanting the easiest way to split the revenue numbers between online orders and regular store revenue.

I told him I wanted the refund but I was not driving all the way to the store to refuse a bike when I was doing it at this time.

He said I was refusing both options. I said to him again, no I am not refusing the refund I am refusing the affidavit that I will have to drive to the store to refuse the bike when it gets to the store.

He said he could not help me then.

I told him I would like to speak with his supervisor. He said he was the top dog. I said no you aren’t you report to someone and I want to speak with them. He said they were not in the office. I said I would wait to hear back from his supervisor.

Yes, I am probably pushing this too far but 19 days is ridiculous. Having to drive to a store to refuse an item when I have already done it on the phone is also ridiculous and $9.00 is also ridiculous.

Hmmmm…..maybe I am not pushing it too far.

Time to hunker down for battle.

I will probably end up taking the refund but I am going to try and get the stupid store declination thing waived. That really is just silly.  If I can’t I guess I’m stuck going to the store, but I know I am NOT buying the bike from Wal-Mart now and I may have to change my weekly visits for groceries.

Today with 100% more grump, The Grumpy Man

Published in: on March 3, 2011 at 4:09 pm  Comments (2)  
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Wal-Mart Armageddon Thursday!

Special Armageddon Edition Rant

Why must Wal-Mart go out of their way to make me feel like the poor little tyke to the left?

As I have said before, I can’t understand the Wal-Mart online system that doesn’t match orders with the selected pickup store if they actually have the item in stock. That seems like the rational way to handle the transaction but no, the item must come from the central office.

The scheduled site pickup date was between 2/28 – 3/4.

That had me annoyed to start out. I emailed them that I wasn’t thrilled with their online system.  I received a response in which they apologized for my confusion. They also told me I would receive a call within 1-3 days. That timeframe has long since passed without the call.

I have also discussed my dismay at their worthless tracking system which never seemed to update. Earlier today it still showed no progress but it had not been updated since 2/23/2011. So no update for almost 7 days.

Until a few minutes ago.

That was my head exploding as I  read that the shipment was delayed  and now the expected pickup date is  3/12 /2011.

19 days after placing an order for  the bike that is in stock in the store I  set for pickup???

Does anyone out there find 19 days  acceptable for an online order?

Heck, why should I believe it will  arrive then? It was supposed to come  by the 4th at the latest. It will not. They were supposed to call me within 1-3 days. They did not. So why should I believe it will arrive on the 12th? I don’t. Plus at this point I don’t care.

I know I will never order from Wal-Mart again. I hope you won’t either. I can overreact from time to time but I think 19 days is horrible service especially considering they have bikes in stock in the store I set for pickup.

After reading the new tracking info, I shot off an email to them letting them know how unacceptable this delay is. I can’t wait for their smug reply once again probably apologizing for my confusion on the matter.

I’ll be sure to let you know If I get a response to my email. Be sure to stay tuned as breaking news on the matter could come at any minute. 😀

323/204.5/185

I’m glad to see I stayed under 205. I was worried I might pop back up and still be on the plateau, so I can at least breathe a sigh of relief that I am off the plateau. I just hope I didn’t climb down onto another one. 😀

Yesterday’s Meal Plan

Breakfast – 2 slices of bacon with 3 eggs and slice of cheese

Lunch – Hamburger patty with salad tossed with red wine vinegar

Dinner – Stewed chicken thigh with onions and salad tossed with red wine vinegar

Snacks – string cheese

Tip Of The Day

Fresh food. This can be tough for lots of people either because of budget or not enough time to get to the store, but I can’t stress how important fresh food can be for a diet. Processed food contains massive amounts of sodium and hidden calories and in some instances you can barely taste the sodium or calories. So you have all the negatives without the taste in many cases.

With fresh food, you can season it the way you like it and still have far less sodium than if you bought the meal already processed.

I know this can be a hassle as it means more trips to the store and fresh tends to cost more but in the end it will make your eating habits much healthier and your scale will move quicker.

Happy Dieting, see you tomorrow

The Grumpy Man

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