Super Nova Sunday!

The Bicycle Saga Continues


A quick recap for those new to the site.

On February 21st, I decided to buy a bike to get some exercise. I purchased the bike online at walmart.com. I checked the site to make sure a bike was in stock at the location that I chose for pickup.

That was my first mistake. I assumed my order would be matched with the bike at the location I selected. Nope! All online orders are processed at some central warehouse and must come from said warehouse because they want the revenue numbers for online and physical stores separate.

I was shocked when the original delivery date was listed as 2/28 – 3/4. I emailed them to let them know I was not happy with their online system and they should make it more clear that orders are not sent to local stores. I could have walked into the store on the 21st and purchased the bike.

They apologized for MY CONFUSION.  My confusion because they have an order system which favors the bean counters, not the customers. Condescending much? They promised to call me within 1-3 days to discuss the matter. They never called.

Then from the Feb 21st to March 2nd there was no update on tracking at all, so I start to get more than a little worried.   The night of March 2nd the tracking finally updates. My bike has been delayed and the new date is  March 12. Not just delayed a day or two but 8 full days. That would put delivery 19 days since I ordered the bike that is happily sitting in stock at the location I selected.

I email  a very unhappy aggravated reply to customer service about the tracking update. I ask them a simple question. Is it acceptable to take 19 days to receive an item in stock? They never answered this question, even when I asked a representative on the phone.

I get a call the next day and the guy tells me I have two choices. He will take $9.00 off the prices of the bike and I wait or he will refund my money but I still need to go into the store when the bike arrives and I must cancel my order at that time or I will be charged for the bike. So even though I canceled the order on the phone I have to do it all over again when the bike arrives?

I explain the flaw in rational behavior that even though I canceled my order with him on the phone, I will then need to drive 20 miles to cancel the order again. I don’t like either option so I tell him I want to speak to his boss. He said he was the top dog. I said nope, you report to someone, I want to talk to them.

I had to leave the house Thursday night and when I arrived home I had a message from Walmart upping the discount to $25.00.  I decided I would take that as it would pay for the bike helmet.

BUT…..Friday morning before I could contact Walmart I get another email from them. John, we are sorry but your bike has been lost or destroyed in transit. BOOM!

A few minutes later I get another email apologizing for the mess and offering a 30% discount on my next walmart.com order along with FREE 1 day shipping. The email states I can use the offer to reorder my bike OR purchase “MULTIPLE EXPENSIVE ITEMS.”

That sure looks to me like I could reorder the bike and buy a few other things. I head over to the site and discover that the bike does not have 1 day shipping.  I email them to let them know this and they knock $10.00 off along with the 30% discount.

So I purchase the bike, bike helmet, gloves and air pump for $150.00 with shipping of $50.00 and tax of around $15.00 for a total of $215.00.

With the discount and waived shipping costs they are supposed to reimburse me for approximately $110.00 so my new total once they reimburse me should be around $105.00.

A few hours later I get an email. They have reimbursed me $29.00 for the bike and given me $2.97 off the $50.00 shipping charge. My heart and head explode at the same time.  My bill that should be $105.00 is still $182.00.

I call their online department and I am told the offer was only extended for the bike. I am also told the bike which weighs 50 pounds has a shipping cost of $2.97 while  the helmet, gloves and air pump somehow cost $47.00.

I argue that the email clearly stated I could use the discount and free shipping for more than one item. The lady disagrees. I ask her to explain to me what “MULTIPLE EXPENSIVE ITEMS” means to her. She has no explanation and she puts me on hold.

When she comes back she agrees to offer the discount and free shipping on everything. She then tries to charge tax on the $150.00 price. I explained that you tax on the discounted price. We went back and forth on this. She finally relented. Why would I be taxed on a price I am not paying? She then forgot the extra $10.00.

In the end after about 45 minutes and a heated phone conversation in which she got pretty angry with me, I finally had the price knocked down to $105.00.  Now we are back at square one, waiting for the bike to be delivered in 7 to 10 days.

Please let the saga be over, although I am concerned what my bank statement will look like and whether all the charges will be removed as promised.

323/201.9/185

Yesterday’s Meal Plan

Breakfast – 3 eggs, slice of cheese, 2 slices of bacon

Lunch – Chicken with onions and side salad

Dinner –  Hamburger patty with salad

Snack –  string cheese

Calories – 1200

After all that typing I don’t have much else to say. 😀 The whole bike fiasco has been a real pain. Is god sending me a warning not to buy a bike? 😀

Tip Of The Day

Be conscious of why you are eating. Are you hungry? Or is something else like stress causing you to eat.

Most of us with weight problems tend to be stress eaters. I’ve really noticed a few times in the last couple of months that I really wasn’t hungry but due to stress my brain was telling me to eat.

Of course knowing something and stopping yourself are two different things. Instead of reaching for some food, you need to find a stress release that works for you.

Go for a walk or jog. Go to the movies (no popcorn), watch a dvd, play a video game. DO anything that you like to do which will knock out the stress except grab that bag of chips.

Happy Dieting, see you tomorrow

The Grumpy Man

Sunday Teaser…..

Breaking News!

Wal-Mart is in fact trying to make my heart explode. Come back tomorrow to hear the new edition to the Wal-Mart saga.

 

The Very Grumpy Grumpy Man

So Happy I Could Dance Saturday!

I’m doing my own little happy dance this morning.

Induction is working wonders. I dropped another pound yesterday, so I am in a fantastic mood this morning.

That is a little over 4 pounds dropped this week. 😀

323/201.9/185

Yesterday’s Meal Plan

Breakfast – 3 eggs, slice of cheese and 2 slices of bacon

Lunch – Chicken thigh with onions and salad

Dinner – Hamburger patty with salad

Snack – string cheese

Calories – Approx 1200

Even Wal-Mart can’t take the smile off my face this morning. The latest news you ask? Well, as I assumed the discount they are offering for losing my bike can not be used at a local store. It has to be used online.

I will order the bike when I am done with this post, which means the bike is going to be coming around the 12th -14th.  Oh well, at least with the discount and free shipping, I basically get my helmet, gloves and air pump for free.

Plus, they tossed in an extra $10.00 because the bike can’t be shipped 1 day shipping.  So in the end, I am getting about $40.00 in discounts and another $50.00 in shipping for a total of $90.00.  Oh, $100.00 with the extra ten bucks.

Not happy about the delay but once they really screwed up by losing the bike, they have done the best they can to clean up the mess.

Now let’s just hope I really get the discounts as promised and let’s hope the bike actually gets to me this time. 😀

Tip Of The Day

Slow and steady wins the race.

Don’t dive into the diet and use all of your energy and willpower on some diet and exercise plan that kills you.

I know there is an urge to get it over with as fast as possible which then pushes us to go over the top with the diet and exercise. This will lead to burnout very quickly and then you will dump the whole plan.

I’ve been there and done that no less than 10 times in my life maybe more. I start out starving myself then I would move  on to the gym where I would push myself to exhaustion.  I would see good results but after a month or two I would be done. Mentally and physically I would be totally drained.

We all have a problem with moderation. We have the same problem when we start new diets and exercise plans because we want immediate gigantic results.

In the long run, you are much better off starting with a diet until you get a nice head of steam built up and then moving into light exercise. Then you can slowly work in more exercise as you get in better shape.

My routine has included some walking but I didn’t start walking until 6 months into my diet. Then I walked for about 3 months and then I used the cold weather as an excuse to stop. I hated it, but I didn’t use the exercise stoppage as an excuse to toss the towel in on the diet.

Since I hate walking so much, that is what led me to the bike idea. I’ve always loved bike riding so hopefully I will still love bike riding.

My point is we need to moderate our diet and exercise plan. Of course you can’t moderate it to the point it has no effect but you also shouldn’t go overboard to the point it is torture. It needs to be difficult but not so tough it wears you out mentally and physically.

Happy Dieting, see you tomorrow

The Grumpy Man

Relaxation Friday

323/203.1/185

It appears getting back into Atkins induction has worked.

For those people not familiar with Atkins, the first stage requires that you eat less than 20 net carbs per day.

This changes the engine that runs your body from a carb burning engine into a fat burning engine (ketosis). It is just common sense that to lose weight it would be best for your body to burn fat first so that is why Atkins works.

I’m not going to worry about the bike anymore. It appears I only have two options at this point. I can wait until 3/12 and get a $25.00 discount (they raised it last night) or I can get a refund but I will still have to go into the store when the canceled bike arrives and cancel it in person or I will be charged.

I think I am just going to take the $25.00 which I can use to buy the bike helmet but that means it will be at least another week before I get up on the levee.

The thing better arrive by the 12th. It really will be Armageddon if something else goes wrong. 😀

Yesterday’s Mean Plan

Breakfast – 3 eggs and 2 slices of bacon

Lunch – Chicken thighs with onion and a salad

Dinner – Hamburger patty with salad

Snack – string cheese

I know it is a broken record. I pretty much have the same thing every day. Having a regular routine makes things easy. Yes it may make things boring but boring is safer for me than difficult. If I have a difficult menu, that could give me excuses to cheat or give up. Having a set routine is important for some people. Other people need a touch more excitement and variety but for me I need something that is easy so I can’t make a single excuse not to follow the routine.

Wal-Mart…….oh wait. I said I was going to relax and not get stressed out over anything today. 😀

The rant has been closed today so that the Grumpy Man can relax.

Resist urge to scream about Wal-Mart………..

Ahhhhhhh, that’s better. Urge to scream resisted. Time for a relaxing happy Mardi Gras weekend if the darn weather doesn’t spoil the fun. 😀

Tip Of The Day

Don’t shop hungry. This is a good tip for people on or off diets. Try to shop after eating  a meal or have a healthy snack before doing your grocery shopping.

Simple step, but it can really keep you from making some disastrous meal and snack choices.

It is also best to have a grocery list. Have all your meals planned out and the ingredients on a list.  You need to get in and out of that store without making any purchases that could derail your diet so have a list and don’t enter the store starving.

I hope all you guys and gals have a great weekend.

Happy Dieting, see you tomorrow

The Grumpy Man

Wal-Mart Breaking News

BREAKING NEWS!

I finally received a call from Wal-Mart. I was told I have 2 options.

1. $9.00 discount and I wait and hope it actually arrives on 3/12.

2. Refund in 3 to 4 days but I have to actually go into the store when the original bike actually gets there and I must refuse the order at that time. So I need to drive way way out of my way to tell them I am refusing the order when the bike actually arrives. If not, I am charged for the bike.

The person I spoke with several times apologized for MY confusion on the online ordering process.

I told him that the system was not in the best interest of the customer but in the best interest of the accountants wanting the easiest way to split the revenue numbers between online orders and regular store revenue.

I told him I wanted the refund but I was not driving all the way to the store to refuse a bike when I was doing it at this time.

He said I was refusing both options. I said to him again, no I am not refusing the refund I am refusing the affidavit that I will have to drive to the store to refuse the bike when it gets to the store.

He said he could not help me then.

I told him I would like to speak with his supervisor. He said he was the top dog. I said no you aren’t you report to someone and I want to speak with them. He said they were not in the office. I said I would wait to hear back from his supervisor.

Yes, I am probably pushing this too far but 19 days is ridiculous. Having to drive to a store to refuse an item when I have already done it on the phone is also ridiculous and $9.00 is also ridiculous.

Hmmmm…..maybe I am not pushing it too far.

Time to hunker down for battle.

I will probably end up taking the refund but I am going to try and get the stupid store declination thing waived. That really is just silly.  If I can’t I guess I’m stuck going to the store, but I know I am NOT buying the bike from Wal-Mart now and I may have to change my weekly visits for groceries.

Today with 100% more grump, The Grumpy Man

Published in: on March 3, 2011 at 4:09 pm  Comments (2)  
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